Facilities management involves multiple work orders, around-the-clock communication, and efficient maintenance tasks. The job is not simple, and there is a lot to think about. Facilities management plays an important role in many service providers and buildings to help restructure the workplace, maximise resources, manage the buildings maintenance and repairs and improve engagement.
To help the facilities management operate more efficiently, many companies are looking towards smart and automated tools that can advance work ethics. This can come in handy when you have a large team and are growing across multiple locations, have to keep on top of all the work orders, phone calls, emails and text, as well as provide services to a high standard.
This article will discuss how facilities management software can save your business a lot of time while also improving workflow.
Facilities management software is convenient and fully functional on both web applications and mobile applications. With everything in one place, including work orders and communication, you can dispatch, submit, track and view everything at the tip of your fingers. This makes it a hassle-free way to manage your team’s work orders.
#2 A dedicated team of experts
With facilities management software, you have access to a 24/7 call centre full of dedicated professionals who understand your business and your required services. This means that you can quickly resolve any problems that may arise, including administrative, procurement and sourcing problems, as well as push your business forward with personalised expertise and support for improvements, recommendations and solutions.
#3 Fully equipped with everything you need
Facilities management software is fully equipped with everything your business needs, all in one place. With a work order dashboard, you can receive push notifications and email notifications, upload completion photos and PDFs, view training videos, assets and manage multiple locations. Facilities management software also allows you to manage all your backend administrative work, including insurance, certifications, accounting and licenses.
#4 Encourages collaborative working
Efficient facilities management is dependent on collaboration from the entire team, and collaboration is dependent on good communication. Facilities management software offers the perfect space for team collaboration and communication with shared information, different forms of notifications, real-time data and learning resources.
#5 Improves customer engagement
As your facilities management business grows, perhaps even across multiple locations, it can get harder to achieve customer satisfaction and engagement, which in turn can slow down business operations with a lack of communications and difficulties with sign-offs. A streamlined process that is housed within facilities management software allows your business to efficiently measure inputs and expectations, manage customer specifications easily and ensure work is on track and completed promptly.
Keeping up with the demands of your business as it grows can be difficult without the right tools and software in place. Facilities management software allows for better communication across your locations as well as more efficient management of work orders. This, in turn, helps with timely and better-informed business decisions, which can save your business a lot of time and money and continue to accelerate its growth.